TIER 2
Part-Time Lead Manager
This option is great for new and existing medical spas or plastic surgery practices
- Dedicated lead manager
- Make outbound calls
- One time setup fee
- Monthly reports
- AI-Layered Automations: 24/7 intelligent lead engagement
Tier 2
Designed for emerging medical spas looking to grow their client base, the Tier 2 Part-Time Lead Manager package delivers an all-in-one growth solution for $1,150 per month. This plan pairs dedicated part-time support with intelligent, AI-layered automations to streamline communication, build lasting patient relationships, and keep your pipeline moving forward.
AI-Layered Automations: 24/7 Intelligent Lead Engagement
Our AI-layered automations serve as an always-on, intelligent first point of contact for your practice—engaging prospective patients the moment they reach out, regardless of the day or time.
Instant Conversation Starters: Automatically initiates two-way personalized SMS the second a new lead inquires, eliminating response delays and preventing hot leads from going cold.
Smart Qualification: Asks customizable qualifying questions to assess patient intent, desired areas to treat and readiness to book—filtering high-intent prospects before routing them to your human lead manager.
Weekend & After-Hours Coverage: Operates seamlessly outside standard business hours, keeping your pipeline active 24/7 so you never miss a weekend lead while your staff is away.
Seamless Human Handoff: Works in tandem with your dedicated lead manager, smoothly passing off pre-qualified leads and booking details for final follow-ups and appointment confirmations during regular hours.
Frequently Asked Questions
What is a Lead Manager (LM)?
Lead managers are individuals who have years of experience in the aesthetic/spa industry and are trained on ALL the latest aesthetic services. They are trained on GoHighLevel (CRM) and certain EMRs in order to convert leads into bookings. They understand the lead nurturing process and know how to successfully retarget and engage leads using sales tactics. Med Spa Office has effectively created a proactive and efficient process to book, engage, nurture and follow up with all incoming leads for your medical spa/practice.
Will my LM only work for me?
Depending on the package you choose, you can either choose part time or full time – this will determine whether your LM will work solely for you.
What tasks can a LM support?
- Job Details:
Taking inbound calls, making outbound calls, texting, emailing new and current leads through the CRM system (GoHigh Level). While managing the entire lead pool and track bookings and conversions.
How do you help prepare for the first day of the LM?
We will request you to fill out all intake forms prior to officially starting. One Intake form will ask for your practice credentials to the EMR, logins, and adding a new account with authorization. Another intake form will ask questions about your practice, services, promotions, staff etc. Once we review these completed forms, we will then officially start!