Full Service
Lead Management for
Medical Spas
Give your medical spa’s front office a boost with our virtual lead management.
- Inbound and outbound calls
- Lead management, nurturing and converting
- Trained sales professionals
Your Dedicated Lead Manager
Better Talent
Our candidates are pre qualified with years of experience in the medical spa industry.
Save time and money
We save you the headache of going through the hiring process. We’ve spent over 5 years attracting and hiring the right people for the job.
Tracking Conversions
We track your new leads, new consultations, conversions, and ROAS on a monthly basis.
Why Choose Med Spa Office for Your Medical Spa
At Med Spa Office, we know that the success of a medical spa starts with a well-managed front desk. Our team specializes in providing the professional expertise your practice needs to convert inquiries into loyal clients. Too often, practices invest heavily in marketing to generate leads but miss out on conversions due to an unoptimized front office.
With Med Spa Office, you gain a dedicated partner focused on ensuring every lead is given the attention and service needed to become a booking, laying the foundation for a thriving business.
Our team consists of patient coordinators and lead managers with extensive experience in patient care, bringing a high level of professionalism and care to every client interaction.
We prioritize client satisfaction from the first point of contact, setting your medical spa apart as a leader in service and client care.
How it Works
No stacks of resumes, no hour-long interviews. When you partner with Med Spa Office, we recruit so you don’t have to.
Fill the Form
Once you fill out our form, our team will meet with you to uncover exactly what your practice needs.
We Hire AND Train
We virtually hire AND train candidates that will fulfill your exact needs, working hours, and culture.
Meet your Lead Manager!
Your new lead manager is fully embedded as a member of your team, and our support kicks off.
Our Formula For Success
Why Are We So Important?
The impact of having a consistent, knowledgeable and experienced patient coordinator is undeniably the most important pillar of your business. Our team members aren’t just picking up the phone, they are trained on ALL popular aesthetic services (Neurotoxins, Fillers, Lasers, PDO Threads, Weight Loss, IV therapies, IM injections, etc.) and understand that this position requires selling, persuading and NURTURING.
Our team members navigate tough conversations about pricing, handle conversation with price shoppers, while peeling the layers and understanding prospects’ aesthetic and health concerns.
To wrap it up, we aren’t an ‘agency’ – we’re your partners in amplifying your medical spa from the inside.
Lead Manager Packages
We have carefully curated these 3 lead manager packages. Perfect for new and existing medical spas.
TIER 1
Part Time
$2,000
/ mo
- 80 hrs per month
- CRM for lead nurturing & outbound calls
- Monthly Reports
TIER 2
Part Time
$2,600
/ mo
- 120 hrs per month
- CRM for lead nurturing & outbound calls
- Monthly reports
TIER 3
Full Time
$3,200
/ mo
- 160 hrs per month
- CRM for lead nurturing & outbound calls
- Monthly reports
- Available on weekends
Why Partner with Us?
Let us be your top choice!
Client Reviews
I thought I hired a marketing agency, but ended up getting a marketing agency, medspa consultant, and front desk help all in one. It’s so refreshing to know that I’m not being nickle and dimmed for everything like these other agencies. Manu really knows how to filter out Facebook leads, and find all the little pieces in the practice that needed improvement…
A B
practice manager
Manuela’s work, commitment, advice and support has been instrumental in our marketing success so far. We are thankful for everything she has done for us.
4ever young
Dadeland, Miami
If You're Here, It Means You're Ready.
med spa office
Frequently Asked Questions
What is a Lead Manager (LM)?
Lead managers are individuals who have years of experience in the aesthetic/spa industry and are trained on ALL the latest aesthetic services. They are trained on GoHighLevel (CRM) and certain EMRs in order to convert leads into bookings. They understand the lead nurturing process and know how to successfully retarget and engage leads using sales tactics. Med Spa Office has effectively created a proactive and efficient process to book, engage, nurture and follow up with all incoming leads for your medical spa practice.
Will my LM only work for me?
Depending on the package, you can either choose part time or full time – this will determine whether your LM will work solely for you.
What tasks can a LM support?
- Job Details:
Taking inbound calls, making outbound calls, texting, emailing new and current leads through the CRM system (GoHigh Level). While managing the entire lead pool and track bookings and conversions.
How do you help prepare for the first day of the LM?
We will request you to fill out all intake forms prior to officially starting. One Intake form will ask for your practice credentials to the EMR, logins, and adding a new account with authorization. Another intake form will ask questions about your practice, services, promotions, staff etc. Once we review these completed forms, we will then officially start!