TIER 3
Full-Time Lead Manager
This option is great for medical spas or plastic surgery practices with high volume of calls, and that are in need of extra support.
- Dedicated lead manager
- Make outbound & inbound calls
- Monthly reports
- 160 hours per month
- One time setup fee
- Available on weekends
- Leveraged CRM to nurture leads, manage sales pipeline, automate follow-ups, and improve organization.
Tier 3
For new medical spas looking to establish their business and grow their client base, the Tier 3 Full-Time Lead Manager package offers a comprehensive solution at $2,600 per month. This plan includes 20 days of dedicated support (160 hours per month), a CRM system for lead nurturing and outbound calls. Designed with steady businesses in mind, this service ensures you have the tools and support needed to connect with current and potential patients to foster strong relationships. A one-time setup fee applies, making it easy to get started on the path to success.
CRM – Lead Nurturing
The CRM included in the Tier 3 Full-Time Lead Manager package is designed to streamline lead nurturing and manage outbound calls effectively. It helps medical spas stay organized, track potential clients, and maintain consistent communication to maximize conversion rates.
- Organizing Leads
- Following up with hot leads
- Tracking conversion rates
- Tracking Lead Source
- Tracking Lead Value
Add Ons for Tier 3
SMS Blast
The SMS Blast feature allows your practice to send personalized or campaign based texts directly through the CRM, making outreach quick and efficient.
This tool is perfect for promoting special offers, appointment reminders, or announcements, ensuring seamless communication with your lead and patient base.
Email Marketing
Email blasts are great for sending tailored messages, special offers and educational content. Med spas can patients engaged, informed, and excited about new treatments or promotions. By also providing a cost-effective way to nurture leads, boost appointments, and increase revenue—all while maintaining a professional, consistent brand presence.
Facebook Ads + Google ads
Facebook ads + Google ads are a powerful way to increase visibility, attract new clients, and promote your services through platforms like Google, Meta, and Instagram. These ads can be highly targeted, ensuring they reach the right audience, whether it’s local people interested in aesthetics, wellness, plastic surgery or individuals searching for specific treatments (e.g. neck lift, mommy makeover).
Google ads/FB ads also provide opportunities for lead generation, showcasing customer results, and promoting special offers, all while tracking performance to optimize your ROI.
Frequently Asked Questions
What is a Lead Manager (LM)?
Lead managers are individuals who have years of experience in the aesthetic/spa industry and are trained on ALL the latest aesthetic services. They are trained on GoHighLevel (CRM) and certain EMRs in order to convert leads into bookings. They understand the lead nurturing process and know how to successfully retarget and engage leads using sales tactics. Med Spa Office has effectively created a proactive and efficient process to book, engage, nurture and follow up with all incoming leads for your medical spa/practice.
Will my LM only work for me?
Depending on the package you choose, you can either choose part time or full time – this will determine whether your LM will work solely for you.
What tasks can a LM support?
- Job Details:
Taking inbound calls, making outbound calls, texting, emailing new and current leads through the CRM system (GoHigh Level). While managing the entire lead pool and track bookings and conversions.
How do you help prepare for the first day of the LM?
We will request you to fill out all intake forms prior to officially starting. One Intake form will ask for your practice credentials to the EMR, logins, and adding a new account with authorization. Another intake form will ask questions about your practice, services, promotions, staff etc. Once we review these completed forms, we will then officially start!