About Us

Manuela is the founder and president of Med Spa Office, bringing years of hands-on experience in the medical spa industry. From managing three franchise locations across South Florida to consulting for more than 50 medical spas nationwide, she’s noticed one key factor that can make or break a practice: the front office.

Selecting the right person to handle incoming calls and convert new leads into bookings is essential to a thriving business. Too often, practices invest heavily in SEO and paid ads, only to miss out on conversions because the front desk isn’t optimized to follow through.

Manuela developed a step-by-step process for organizing leads, boosting conversions, and nurturing patient relationships. She’s carefully assembled a team of patient coordinators with years of experience in patient care in the spa industry, all dedicated to helping medical practices strengthen their front office presence, taking some of the load off spa managers and staff.

Passionate about marketing, sales, and building high-performing teams, Manuela’s mission is simple: to help your practice thrive from start to finish. When she’s not busy running ‘Med Spa Office’, you’ll likely find her painting, playing tennis, or spending quality time with her husband and daughter.